How to Reset Password on Agency Account

Created by Julianna Pinto, Modified on Mon, 25 Nov at 1:52 PM by Julianna Pinto

Resetting passwords for agency accounts is simple with the right steps. This guide ensures a quick and secure process to regain access. 


Instructions


Step 1: On the Extranet, under Agency Management select on Agency Info



Step 2: Search and select on your agency. Then select on Agents



Step 3: Select on Edit Info under the agent you wish to edit. 

  • Please note that only agents are provided with a password. 



Step 4: Add the new Password under the Reset Password box and confirm it in the below box and be sure to SAVE when finished.




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